At Stand Out Care, your privacy and the protection of your personal health information are our top priorities. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://standoutcare.com, and how we comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), where applicable.
When you visit our website or contact us, we may collect personal information such as your name, email address, phone number, or any details you provide through forms, appointment requests, or communications with our team. We may also collect technical data such as your IP address, browser type, device information, and pages visited on our website to help improve site performance and user experience.
If you submit personal health information (PHI) through our website, such as during intake, appointment requests, or communication about services, we treat that information in accordance with HIPAA regulations. PHI refers to individually identifiable health information related to your medical history, mental or physical condition, or healthcare services received.
We use your information to respond to your inquiries, coordinate care, schedule appointments, and support your access to ABA therapy services. PHI may be used or disclosed only for purposes of treatment, payment, and healthcare operations, or as required by law. We do not sell or share your PHI or other personal information for marketing or commercial purposes.
Authorized staff and clinicians may access your information only as necessary to perform their roles. We may also work with third-party service providers (such as website hosts, secure messaging platforms, or scheduling software) who assist in our operations. These parties are required to comply with privacy and security requirements and, when handling PHI, must sign Business Associate Agreements (BAAs) as mandated by HIPAA.
Our website may use cookies and similar tracking tools to gather anonymous usage data. These technologies help us analyze traffic and improve the site’s functionality. You may modify your browser settings to decline cookies, although this could impact certain features of the site.
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no system can guarantee absolute security, especially for information transmitted over the internet.
We do not collect or store any PHI through unsecured channels. We strongly recommend that you avoid sharing sensitive health information through unsecured email or public forms. For protected communications, we may use secure platforms that comply with HIPAA standards.
If you are a patient or client, you have rights under HIPAA, including the right to access and request corrections to your health records, receive an accounting of disclosures, and file a complaint if you believe your rights have been violated. To exercise these rights, please contact us directly using the information below.
If you have any questions or concerns about this Privacy Policy, or about how your personal or health information is handled, you may contact us by email at moc.eractuodnats%40ofnI or by phone at 516-295-2019.
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. Any changes will be posted to this page along with an updated effective date.